For any complaints,

Please contact us first so that we can investigate the issue, explain and put things right. Please contact us on the following

The manager, North London Adult Care, 254 Bowes Road, London N11 2JH. Phone: 020 8888 0999 Email Address: admin@nlac.uk

For any unresolved complaint you can approach your local government & social care ombudsman on the following link

Local Government and Social Care Ombudsman, PO Box 4771, Coventry, CV4 0EH. Phone: 0300 061 0614 Website: https://www.lgo.org.uk/

You can also approach CQC on the following link

Phone: 030 0061 6161 Website: https://www.cqc.org.uk/contact-us/how-complain/complain-about-service-or-provider